Nicosia – 22 June, 2017 – Trusting in SAP solutions, Infocredit Group Ltd, has implemented SAP Hybris Sales Cloud to enable its sales and marketing teams to ‘work smarter, sell better, and win more deals’. The project implementation was completed within 12 weeks for 25 users in two countries.
“With the rise in digital customer engagement, our sales and marketing teams have access to more data than ever before,” said Theodoros Kringou, Founder & Managing Director, Infocredit Group. “For us, it was absolutely critical to have a holistic view of our customers across the organization with several business units and products. With SAP Hybris Sales Cloud, we can bridge the data gap and engage with our customers in a much more meaningful way.”
Infocredit Group chose this SAP cloud solution, primarily to achieve better management of marketing campaigns, activities management, leads and opportunity management and groupware integration. By utilizing the solution’s mobile capabilities which offer access anytime, anywhere, regardless of the device and applying real time Sales Analytics tools, the solution allows management to make accurate – intelligent decisions on matters of Pipeline Management, Sales Targets and KPIs. It is also worth mentioning that the SAP Hybris Sales Cloud solution is simple, user-friendly and time-saving. This led the company’s employees to welcome the positive user experience and immediately adapt to change.
Infocredit Group has been a leading provider of commercial and credit information for over 44 years and offers high-quality flexible solutions ranging from Credit Risk Management to Regulatory Compliance, Corporate Governance, Debt Recovery & Call Centre Services, Professional Training and Consulting. With a focus on the global shift towards transparency, Infocredit Group aims to empower businesses by enabling critical trade and credit decisions, and protects them from precarious scenarios and risky transactions. Its constantly evolving client portfolio comprises of companies in sectors including Banking, Telecommunications, Audit & Legal, Credit Insurance, Forex as well as Retail & Wholesale Trade, among others.
Published here: GoldNews.com.cy
When an organization is looking for a competitive advantage within the marketplace then the swift and timely adoption of innovation is exactly what is required. Cloud solutions, as a product of company Digital Transformation, allow for a real-time, end-to-end analysis of the company and its environment giving their users direct access to exploit these innovations to their benefit.
The information these users receive needs to be accurate and reflect the truth. What an enterprise needs, in this Digital Age, are solutions that offer complete transparency regarding the information presented for financials, processes, marketing and sales allowing for straightforward reviewing, investigating and capitalization on the useful content.
Wouldn’t it be great if you had a complete view into your performance during the first quarter of 2017, what the market looks like right now and be able to receive answers to ad hoc questions? One question you may want an immediate answer to is: ‘What opportunities are available right now to grow sales?’
Reviewing this information, however, takes time, unless it is available through rich imaging and graphics that take over from the endless number presentations and transmit the essence of the data in an actionable real-time environment.
The solution to the above-mentioned issues, amongst others, will be discussed by Supernova Consulting and SAP experts at the Four Seasons Hotel in Limassol on Thursday the 8th of June 2017. Registration for this event is free but required, and you will have the opportunity to witness the presentations and converse with the experts on how these solutions can boost the journey your company is on in the Digital Age. Use the registration image above to register.
Published here: GoldNews
Muskita Aluminium Industries has choosen SAP Solutions to support the organization’s digital transformation and replace ailing systems with an integrated, real time platform. Partnering with SAP gold channel partner, Supernova Consulting Ltd, and implementing SAP S/4HANA ERP and SAP Hybris Cloud for Sales CRM, Muskita aims to streamline business processes, improve internal controls and customers’ engagement with real time analytics.
By implementing SAP S/4 HANA, the next-generation ERP business suite, Muskita will optimize the supply chain end-to-end by automating sales orders to production planning processes. Additionally, they will be able to improve inventory management and production planning. Using SAP S/4 HANA, Muskita will simplify financial processes and make it easier to optimize business operations with better cost control and profitability analysis reporting tools.
“We have chosen SAP knowing it is the global leader in ERP applications and most importantly it supports our industry’s specific requirements. SAP Best Practices and local SAP partner expertise played an instrumental role in our decision” stated Demos Mouskis, CEO, Muskita Aluminium Industries Ltd.
“Muskita is a household name which represents real manufacturing in Cyprus and we are proud that the Management chose SAP solutions. Together with our certified gold channel partner Supernova, we are very confident that we will play a significant role in transforming the way Muskita runs its business in the next few years, enabling the company to run simple” stated Alex Mouradian, Sales Director, SAP Hellas, Cyprus & Malta.
Muskita is one of the most technologically advanced firms in its industry worldwide and the largest, most progressive factory of its kind in Cyprus. Muskita’s systems have been tested and certified to withstand the severe rain and snow of Northern Europe, the pounding cyclones of the Indian Ocean and the searing heat of the Middle East. Muskita products are used internationally, across multiple sectors ranging from aviation to agriculture, which is a testament to the cutting-edge technology, engineering, quality and skilled workforce that have been paramount to the company’s current and future success.
First Published here: GoldNews
How can organizations build a customer-centric culture by starting from their own people?
HR departments usually focus their processes and efforts on building strong relationships with employees without taking into account the impact customers have on this. While empowering employees to succeed is crucial to any company, HR departments might overlook external opportunities that could benefit the organization’s broader business strategy.
“Almost every HR practice can be filtered through the eyes of the customer”, Dave Ulrich, Professor of Business at the Ross School of Business, University of Michigan
By considering customers’ needs an HR department can improve HR practices in the utmost beneficial way for a company. Additionally, by interacting with customers and improving customer relations, the HR department can achieve having healthier, happier, and more successful employees.
A Customer-centric culture depicts an organization that acts from a customer’s point of view. Employees are no longer in the center of management decisions, customer needs come into the center of the company’s culture and daily focus. As a result, the organization will enjoy benefits when these two are aligned. Therefore, it is acutely important that each employee understands how customers feel, what customers need and why.
“To think and act in the interest of the customer, everyone must be clear about the role they play in making that a reality”, Ian Golding, 7 Top tips to create a customer-centric culture
For an organization to achieve this, the best place to begin is with its employee management strategies. The implementation of these strategies can be done through systems that help HR professionals understand, train, retain and reward employees while on the other hand, implement internal management tools and business processes to reduce the time consumed on daily, repetitive and non-critical tasks within organizations.
The use of modern, cloud-based Human Capital Management (HCM) solutions can facilitate this development in ways not considered possible before.
Enabling strategic onboarding with features that help new hires feel connected and informed, employees have the ability to meet and interact with their peers while getting familiar with organizations business strategy.
Customers undeniably play a vital role in the sustainability of the company and its organizational culture, therefore new employees joining an organization need first of all to get a taste of who their customers are and what they value most in the company. In order to make this a reality the strategic onboarding process should include customer stories, their industry backgrounds, their focus areas and, most importantly what needs and expectations they have.
While formulating and cultivating a customer-centric culture, customer feedback can prove to be a valuable source of insight for employee development.
Establishing multi-rater review processes provides feedback from multiple sources including employees, peers, managers and customers. Clear insight into strengths and weaknesses coupled with better understanding of customer demands and expectations can help with individual self-awareness along with talent development.
In other words, a more balanced, well-rounded and informative picture of employees can be painted when feedback from customers is included.
According to HR professional Sharlyn Lauby, to capitalize on the opportunity of enhanced feedback multi-rater review offers, an organization must clearly define the objectives, train the raters, and design a process that encourages open discussion.
Training customers as raters can be part of an organizations’ comprehensive learning effort.
Organizations can improve competitiveness and customer satisfaction by shifting learning efforts focus from internally to internally AND externally.
Employees are put at the center of the learning experience by being both teacher and student while developing new skills, sharing ideas, and gaining insights. Furthermore, environments created for partners, customers and other external audiences can improve customer development and retention.
Extending Learning to external audiences provides the power to transform the organization and execute a digital strategy to improve engagement.
To that end, social collaboration can be of great importance in solving business-critical issues and driving results.
Enabling employees and customers to achieve common goals by connecting, sharing information and developing ideas can reduce analysis and development time. Monitoring discussions and quick follow-ups through system notifications help customers organize work, incorporate data for decision making and streamline key business processes.
Progression into the digital workplace has been empowering both employees, customers and external professionals to achieve a continuous, more efficient communication and collaboration with little effort or delay; thus, contributing parties gain a competitive advantage as far as their performance, personal or professional development is concerned.
Cultivating a sustainable customer centric culture can drive great results. However, such cultures don’t thrive on their own. The power and strength can come from within the organization.
Business innovation through technology comes from and through our people.
Supernova Consulting Vision
Author: Evgenia Antoniou – Business Solutions Support Consultant AKT Cyprus (Supernova)
SAP published a Press Release yesterday to the local media announcing the successful completion of yet another SAP SuccessFactors project by Supernova Consulting, read all about it below:
‘Uniteam Group continues to invest and enrich its portfolio of SAP solutions with the implementation of SAP SuccessFactors Performance & Goals solution, aiming to further improve the level of services offered to the personnel. The implementation was successfully undertaken by SAP channel partner, Supernova Consulting Ltd. The harmonized collaboration between the implementation teams of Uniteam and Supernova resulted in the immediate execution of the project which is already in the productive stage. It is worth mentioning that the implementation was completed in 12 weeks only.
By choosing the SAP SuccessFactors Performance & Goals solution, Uniteam sets the personal performance and goals of each employee at the center of its operations and provides them with the necessary tools and processes that enable them to achieve consistency in task execution, immediate feedback for further improvement and holistic results recognition for increased productivity. Furthermore, by utilizing real time and on time reporting, management can take targeted decisions in relation to the training of each employee or team of employees thus empowering them even more.
“The decision to automate the process of the performance evaluation of our personnel and proceed with the SAP SuccessFactors Performance & Goals solution, was taken primarily to assure a common strategy in the setting of business and personal development goals of each employee throughout the entire organization. In Uniteam we care about our people and we invested in this technology to further develop ourselves, to assess our qualities and abilities and set goals to achieve our fullest potential. This tool empowered our employees to create and manage goals for their personal development” stated Mr. Romanos Yiangoudakis, Group Human Resources Manager.
“SAP solution offers a pleasant and friendly experience to our colleagues and a variety of tools that provide a faster and more efficient use of the performance evaluation procedure. The entire process is supported by many tools, like goal libraries including more than 500 SMART goals, an application for mobile devices for goal setting and monitoring, the supporting writing tool that enables the user to provide a structured and essential feedback, document scanning for the legitimacy of the terms used and many more. Additionally, SAP solution provides to the management a detailed insight regarding the implementation status of each goal and the capability to set additional individual goals to further monitor the progress on a personal, team and departmental level. An increase in the evaluations’ quality, submission time and completion percentages has been achieved. At the same time the solution provides several targeted reports that are very useful to the management and the human resource department of our organization” Mr. Yiangoudakis concluded.
Uniteam Group offers a variety of business services including Ship Management to the countries of Cyprus, Myanmar, Germany, Ukraine and Singapore. Additionally, the Group provides and develops educational solutions for the Shipping industry as well as the Oil & Natural Gas industry and offer services to the Tourist Industry.’
Nowadays, mobile technology has changed the way business is approached. The increasing use of mobile devices in business, leads companies to increase productivity and profitability.
SAP, following the trends of the digital age, presents an application which reverts from delivering key data in forms that overload mobile devices such as PDFs or spreadsheet attachments. In other words, SAP proposes a data visualization and publishing platform which was created for mobile technology having in mind the end user. SAP® BusinessObjects Roambi brings data to life with an intuitive user interface designed specifically for mobile access.
The Data visualizations in this platform give the user the ability to interact with the reports by using functionality and gestures that are commonly used in other mobile devices. Moreover, the application’s visualizations are designed to adapt in response to the screen size of the mobile device.
SAP BusinessObjects Roambi has some significant attributes such as:
A sine-qua-non in analytics:
The potential of SAP BusinessObjects Roambi is astonishing. It promises to become a sine-qua-non in the analytics and BI strategies of enterprises, by providing end-users with real-time access to business data of great importance and providing answers at a glance. Last but not least, SAP BusinessObjects Roambi is a key component of BusinessObjects Cloud.
Author: Foivia Nikolaou – Business Solutions Developer & Analytics Consultant Supernova Consulting
A powerful transformation is underway: more successful mid-sized to large businesses, are embracing “strategic HR” to drive higher performance, productivity, and profits.
This live session will allow you to see and hear how the unprecedented business and technological advances in the world of HR can empower you to increase employee engagement, responsiveness and transform your organization for the workforce of the future. Unlock your employees’ performance potential and plan and develop a workforce with the right competencies to drive your business forward.
Review the live demo of SAP® SuccessFactors, the leader in cloud-based Human Capital Management (HCM) software for talent management, core HR, and HR analytics.
Who attended: HR Managers, Business Leaders, IT Managers, Executives and Decision Makers
Today SAP SE published the following announcement on their website depicting the latest signings for SAP SuccessFactors , the leading Human Capital Management suite:
” WALLDORF — SAP SE (NYSE: SAP) today announced that Mercedes-AMG and Barilla have selected cloud-based SAP SuccessFactors human capital management (HCM) solutions to drive digital transformation in human resources (HR).
In an increasingly global and digital workplace, businesses are looking for comprehensive yet flexible software that enables HR to think globally while also meeting local requirements, and SAP SuccessFactors solutions help deliver this flexibility to companies of all sizes.
“We’re delighted that Mercedes-AMG and Barilla have joined thousands of our European customers in making SAP SuccessFactors solutions their HR technology of choice,” said Mike Ettling, president of SAP SuccessFactors.* “We often talk about how today’s HR tech is not just about simplifying HR, it’s about simplifying the employee experience, helping to create and support all-in people. Companies often struggle with employee turnover, and by providing modern technology solutions, we aim to delight employees around the world.”
Leading companies around the world chose SAP SuccessFactors solutions during the fourth quarter of 2016 to help drive people-first digital transformation that sparks passions and empowers organizations to embrace opportunities in real time, including:
Mercedes-AMG and Barilla are among the latest wave of global organizations to choose SAP SuccessFactors solutions to run HR live in the cloud. As more companies look to transform HR to meet the demands of an increasingly global and digital workforce, they are embracing leading SAP SuccessFactors solutions to help unify and optimize HR processes, while also fostering a mobile, cloud-first philosophy. ”
Click the link for Original Source/Article: news.sap.com
To discover the array of added value this update has to offer watch below the complete session hosted by Supernova Consulting. This session has been the first for the year 2017 and many more will follow. In order to receive notifications about future events you can contact us or use the button below to subscribe to our newsletter.
The new additions described in the live session included:
‘HR systems hold vast amounts of employee personal data that are collected, used and even transferred to third party organizations for a variety of reasons, such as: benefit administration, payroll processing, etc. This trend is expected to grow exponentially as the processing and analysis of large amounts of personal data becomes possible with increasingly sophisticated technology.
With this comes a growing concern from individuals about how their personal data is being used. Hence, a data protection regime to govern the collection, use and disclosure of personal data is being implemented by regulators across the globe, to address these concerns and to maintain individuals’ trust in organizations that manage data.
In this white paper, AKT provides a brief history of data protection regulation that has been put in place for EU countries, which would affect global companies when implementing cloud Human Capital Management solutions, like SAP SuccessFactors.’
The complete White Paper is just beyond the below form, complete it to receive the pdf: