iVend Retail is an Integrated Retail Management Suite from CitiXsys Technologies and Supernova Consulting that includes complete in-store management including POS terminals, store systems, inventory and all the back office functionality. The suite includes complementary applications, all seamlessly integrated to iVend POS the base retail solution; Digital Passes, Mobile POS, integrated Customer Loyalty Management, eCommerce and Retail Analytics helping retailers integrate all aspects of Retail Business Operations.
The Retail Suite is a configurable, flexible, and easy to implement application suite and benefits Specialty Retailers as much as it benefits large format retail chains. iVend Retail lets retailers grow at their pace and helps them adopt every innovation in the retail industry when they are ready.
iVend Suite of Retail Applications has the following components:
iVend POS – Terminal & Mobile
iVend Terminal POS is the traditional POS application packed with a multitude of features and is the execution point for configurations done at the Head Office which include pricing, discounts, promotions, tender types, layaways, and returns. It’s intuitive user interface and can be operated using a touch screen or keyboard. iVend Mobile POS Operates on iOS devices and select models of Android Tablets and is equally suited for all type of retailers. It allows small format retail chains to expand faster and open new outlets by reducing time required to set up an IT infrastructure. In large format retail chains it helps as a queue buster and allows retailers to increase the checkout points without compromising on expensive real estate space.
iVend Loyalty is a points & rewards management application, designed to significantly improve customer retention by bringing them back continuously and improving customer satisfaction levels. iVend Loyalty is seamlessly integrated with iVend Retail and can integrate with any Business Management or Retail application using its APIs. Flexible Loyalty Plans with multiple redemption features make iVend Loyalty an imperative solution not only for the Retail Industry, but also for non-consumer industries like manufacturing and non-profit organizations.
Complementary Applications in iVend Retail Management Suite:
iVend eCommerce is an eCommerce, mCommerce platform allowing retailers to offer their products on the web. With its seamless integration with iVend Retail, shoppers can conduct their business on the web in the same way as is done at the physical store – imparting customers a unified experience – where they have access to all products, images, virtual studios, and promotions.This application is not limited to retail and can be extensively used in industries like manufacturing, for listing their products and services on-line on the Internet.
iVend Passes is a platform for retailers to deploy Digital Passes on Apple Passbook and Android devices. Engage your customers with a digital Loyalty Card, digital Coupon or digital Gift Cards. iVend Passes remove the technical challenge in doing so allowing you to focus on your consumer engagement. iVend Passes is a cloud platform that enables retailers to use the service seamlessly at their point of sale.
iVend Analytics is a set of pre-packaged Business Intelligence dashboards for the Retail Industry. iVend Analytics seamlessly leverages transactional data to generate context-specific and detailed insight to operations. Intuitive dashboards provide strategic and tactical information for faster and effective decision-making. iVend Analytics runs on any browser, iPhone/iPad, or any Android device. The iVend Retail solution can scale up to a complex multi-store environment with complete integration of your day to day operations. This deep integration and automation gives the management team centralized control over the entire retail landscape. iVend Retail suite of Applications equips the retailers to manage their businesses in an effective and efficient manner by providing cohesive, consistent and relevant information. iVend eCommerce, iVend Loyalty, iVend Mobile and iVend Analytics are the complementary applications of iVend Retail Management Suite which help a retailer keep pace with his expansion and fast growing needs. It makes the task of keeping track of all the transactions and movement of SKU’s much easier.
Please contact us to discuss how we can help you your business with our Retail Solutions.